Dispatch software built for medical transport
Run recurring dialysis runs, hospital discharges and clinic appointments with a dispatch console that tracks every trip from booking to signed proof-of-transport — with no per-trip fees eating your broker margins.
Everything you need in one console
Recurring & standing orders
Set up dialysis and therapy runs once — recurring schedules auto-generate trips daily, weekly or on custom patterns.
Patient & facility booking
Clinics and facilities book through a branded portal; passengers or carers get automatic SMS updates and ETAs.
Proof of transport
Digital signatures, pickup/dropoff timestamps and GPS breadcrumb trails on every leg — exportable for billing and audits.
Driver app for medical runs
Manifest view, passenger notes (wheelchair, stretcher, escort), navigation and no-show reporting with photo evidence.
Multi-payer records
Trip logs with the fields brokers, facilities and private-pay clients ask for — mileage, wait time, signatures.
Flat pricing, not per-trip
NEMT margins are thin. Chauffix charges a one-time setup and flat monthly fee — never a cut of each trip.
Frequently asked questions
Does it support broker trip imports?
Trips can be entered via the dispatch console, API or facility portal. Custom broker integrations are available on Enterprise builds — tell us which brokers you work with and we'll scope it.
Can it handle wheelchair and stretcher requirements?
Yes — vehicle types and passenger mobility notes are first-class fields, and allocation rules can match trips to equipped vehicles automatically.
What does it cost compared to RouteGenie or Tobi?
Dedicated NEMT SaaS typically charges $100–$300+/month per vehicle tier. Chauffix is a one-time setup plus a flat monthly fee, independent of fleet size or trip volume.
Is patient data secure?
Data is encrypted in transit and at rest with strict access controls. For US HIPAA-specific requirements, talk to us about your deployment needs on an Enterprise scoping call.