How to Track Chauffeurs in Real Time (Without Being Creepy)

Why real-time tracking matters

• Corporate clients demand it — most RFPs now require live vehicle tracking with API access.
• Customer experience — a live tracking link replaces 5 "where are you?" calls per job.
• Dispatch efficiency — no more phoning drivers to ask ETAs.
• Safety & duty of care — evidence for insurance and incident review.

The 4 layers of tracking

1. Driver app GPS — reports location every 5–15s when a job is active.
2. Dispatch map — every vehicle visible with job status colour code.
3. Customer share link — one-off URL, expires after drop.
4. Corporate API — feed live location into the client's TMS.

Doing it right

• Track only during active jobs, not driver personal time.
• Be transparent with drivers — explain what's tracked and when.
• Retain location history 30–90 days, then purge.
• GDPR/CCPA: mention tracking in your driver contract and privacy policy.

Common mistakes

• 24/7 tracking of drivers off-shift — legal risk in most jurisdictions.
• No customer share link — you're still fielding "where are you?" calls.
• Battery-draining apps — driver disables GPS and you're blind.

What good tracking looks like on Chauffix

• Driver goes on-duty → GPS on
• Job assigned → status colour changes on dispatch map
• Customer gets SMS with live tracking link
• Job completed → GPS stops within 5 minutes

Request a demo to see the live dispatch map with tracking.